Privacy Policy

At KOSHITA (us/we/our), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services (“Platform”). By using our Platform and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our ‘Terms of Use.’ We encourage you to read this privacy policy to understand the collection, use, and disclosure of your information from time to time, to keep yourself updated with the changes and updates that we make to this policy.

This Privacy Policy applies to all visitors of the Platform (“Visitors”) and customers who transact with us and use our services (“Customers”).

Personally Identifiable Information (PII) We shall collect your personally identifiable information which includes data that identifies, contacts, or locates you, such as name, address, phone number, email address, or payment details. It does not include anonymous data or demographic information that cannot identify an individual.

PII: Name, address, email address, postal code, and other information you may provide, such as your mobile phone number, date of birth, anniversary date.

Your content: Information you provide through our Platform, including ordering details and history, contact information of people you provide to us for various features, and other information you provide on our Platform.

Your searches and other activities: The search terms you have looked up and results you selected.

Your browsing information: How long you used our Services and which features you used; the ads you clicked on.

Your transactional information: If you make purchases through our Services, we may collect and store information about you to process your requests.

How We Use Your Information We use Personally Identifiable Information for:

Customizing your shopping experience. Processing orders and fulfilling transactions. Understanding our users. Responding to your inquiries or requests. Generating and reviewing reports and data. Notifying you about any change in our services. Keeping you informed about new collections, offers, and updates. Compliance with applicable laws. Third-Party Involvement We work with trusted third-party vendors (e.g., payment gateways, delivery services) to process orders and transactions. These third-party vendors may access your information, to the extent required to perform their functions and shall be required to protect your data in compliance with this policy and applicable laws.

Data Security Your PII is stored securely and is only accessible to authorized employees or third-party vendors who need it to provide services.

Sensitive information, such as payment details, is tokenized in line with RBI guidelines to ensure secure transmission.

Cookies Cookies are small files stored on your device that help us improve your shopping experience by:

Remembering your preferences and cart items. Analyzing how you interact with our website to enhance usability. You can disable cookies in your browser settings, but some features of the website may not function properly as a result.

Your Choices You can: Opt out from sharing your PII at any given point by writing to us at [.] Opt out of receiving marketing communications by following the unsubscribe link in our emails. Update or correct your personal information by contacting us at koshitajewel@gmail.com. Request the deletion or deactivation of your PII by emailing us. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page.